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Our Policy

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Our Commitment to Privacy

The Faith Charity Flights USA, Inc. (FCFUSA) respects the privacy of every individual who visits www.faithcharityflightsusa.org. This notice explains our online information practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information. To make this notice easy to find, links are provided at the bottom of our homepage and on every page within our Web site. Additionally, each page that requests personally identifiable information reminds you of the importance of your privacy and provides a link to the privacy policy. By visiting www.faithcharityflightsusa.org, you accept the practices described in this Privacy Notice.

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Data Collection

We collect two types of information:

  • Standard Web server traffic pattern information. General traffic, site usage, and length of stay information is collected and stored in log file.
  • This type of information is shared externally only on an aggregated basis.
  • Personal information. We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you volunteer, order a product, request information, or donate, for example, we may collect the following information: first and last name, street address, city, state, zip code, telephone number, email address, and subject of inquiry.

Personal information may be needed for certain optional online activities:

Contributions:
If you choose to use a credit card to donate through this site, we collect standard credit card information (card number, card type, expiration date) and keep a record of your financial transaction. Credit card numbers are held only until the charge can be processed (usually several minutes), then the number is only available to Donor Services for purposes of problem resolution. If you choose to donate to our organization, we maintain a record of your contribution.

Requests:
If you submit a question through a “contact us” query, we may have to gather additional information from you to respond to your request. Such information will vary with the request but often includes name, shipping address, telephone number, and email address.

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Data Use

We limit the use of information provided to us on our Web site to the following:

1. If you do not make a service request, donation, purchase, or otherwise identify yourself, we will have no personally identifiable information about you. We will only use aggregate information derived, in part, from your use of our site to improve our site and our service to you.

2. If you provide personal information, we may enter your name into our constituent database and contact you in order to:

  • Complete voluntary surveys seeking feedback for quality and service improvement purposes.
  • Supply you with information including FCFUSA related news, events and services.
  • Request voluntary time or monetary contributions to FCFUSA.

3. We collect the email addresses of those who communicate with us by email. Inquiries may be forwarded to the appropriate FCFUSA department for response and may be entered into our constituent database. If your name is entered into the database, we may contact you (see (2) above).

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Opt-Out Options

We respect your privacy and allow you to restrict internal and external sharing of your personal information. We recognize that you may wish to limit the ways in which we contact you and we offer the following options:

  • Do not contact me by telephone.
  • Do not contact me by postal mail.
  • Do not contact me by email.
  • Do not contact me with fundraising requests supporting FCFUSA.

If you contact us with an opt-out request, all reasonable efforts will be taken to ensure that you will not receive any of the selected communications from us in the future. If you do not wish to opt out at this time, you may do so at a later date should you so desire.

If you opt back into a specific service, you will receive communication in that manner, regardless of your overall opt out selections. These services may include newsletter subscriptions or email communication by asking a question using “Contact Us.”

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Data Security

We are committed to protecting the security of your personal information and to honoring your choices for its intended use. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards.

We process your financial transactions (donations and book purchases) via encrypted 256bit SSL sessions. SSL is the industry standard for securing Web-messaging transactions.

Whenever FCFUSA permits an external third party to access personally-identifiable information, appropriate procedures are followed to help ensure that the information is used only for authorized purposes and by authorized persons in a manner consistent with the choices FCFUSA constituents have made under this statement, and that the security, integrity and privacy of the information is maintained. While FCFUSA will employ procedures to help ensure that your information is only used for authorized purposes as described above, we cannot make any guarantees with respect to the actions or policies of such third parties.

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Links Within Our Web Site

Internal Links

Our privacy policy applies to all links on the FCFUSA website.

External Links

Our privacy policies apply only to your use of the FCFUSA Web site. This site contains links to other sites, including sites that have a special relationship with us. We do not disclose personably identifiable information to those operating linked sites and we are not responsible for their privacy practices. Links to other sites do not imply an endorsement of the materials or policies on those Web sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you.

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Policy Updates

We reserve the right to update this policy at any time. If a material change is made to the policy, we will email all registered users at the email address provided at time of registration.